Counseling for Children, Adolescents, Adults, Couples and Families

Welcome to my website. It is my hope that this website is useful to you whether you are an existing client, a passerby, a mental health professional, or looking for qualified professional assistance. I’ve packed in lots of information to the site including the way I describe things, which I call Norma-isms, because the text books don’t describe it this way.

Norma Vailllette

Norma Jo Photo: Thomas K. Mack

My training methods are in: Music Therapy, The Bonny Method of Guided Imagery and Music, Behavior Conditioning, Cognitive Behavioral Therapy, Hypnosis and Emotional Freedom Techniques have added dimension and creative approaches to the traditional methods of therapy delivery.

Office visits are by appointment.

~ Insurance and private pay accepted

~ Norma is in network with Aetna, United Behavioral Health, Optum, Cigna, United Health Care,  Blue Cross Blue Shield (New Directions), Multiplan (please check with your account to be sure I’m inlcuded)  and some Employee Assistance Programs including Resources for Living. Optum has added Prestige

~ Telehealth services are being investigated. Please be aware that some insurance plans do not cover these services

~ With regrets, Amerigroup has become Simply insurance. They have an alternate company for behavioral health and Norma is not in network with that company and therefore cannot bill for services.

For Appointments / Availability, please click here.



Therapy Appointment, the scheduling site I use, has been working on their system. Please let me know if you have any issues. You may want to delete saved links and save new ones. When Therapy Appointment puts their upgrade in place, you may have to go to their website ( and use find a therapist and enter vai) until I change the links on this site.

OUT OF OFFICE! I will be out of office January 27 to answer a jury summons. Out of office February 10 and 11 for continuing education. Going west March 2 and returning to the office March 11, so out of office March 2-10, 2020.
  I will be attending the ACEP conference this year (Association for Comprehensive Energy Psychology) and will be out of office May 13 – May 18, 2020.

New client appointments:  Please check availability and if something fits your schedule, please call or message for an appointment.   A new process is being used to accommodate time for new client tasks. Active clients, please call if the schedule seems jammed.

Out-of-office notifications will be evident on my voicemail for short away-from-office ventures, and posted here and in office for longer time away. Please plan accordingly.

Please do not solicit me for website or other marketing through this website.  If you send such a message, I’ll know you haven’t really reviewed my site anyway. Any SEO/media/sales/boost client solicitations will be promptly blacklisted.




Norma J. Vaillette MA LMHC
Licensed Mental Health Counselor
Click here
Address: 215 E. Oak St. Lakeland, FL
Phone: 863-284-0817
Fax: 863-284-0608

Social Accounts:

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